Flight Credits can be used for multiple future bookings. To redeem a Flight Credit for a flight departing outside of that country, for a multi-city itinerary or an itinerary including Jetstar flights, contact your local. We have extended the expiry dates for vouchers issued due to COVID-19 to allow you more time to book. Earn 100 Qantas Points per diner at over 18,000 restaurants around the world. Enjoy peace of mind with free cancellation up to 48 hours prior to pick up. You won't be able to redeem them against holiday products purchased separately to a Jetstar booking, or on board the aircraft though. Get ready for your big adventure with our dedicated family section. Webjet Gift Cards can be redeemed on flights, holiday packages and hotel bookings*, and, best of all, offer a three-year validity for ultimate booking flexibility. AnEligible Flightfor the purpose of this promotion means a flight with a 'QF' flight number on an Australian Domestic or International ticket where a Qantas travel credit was used for full or part payment and where Qantas Points are normally earned. Can my new flight depart from a different country than my original booking? You won't receive a new voucher, but your current credit voucher has been updated in our system and you will have received an email confirming this by now. To find out more or place an order, email us at [emailprotected]. In most cases, this reference is the same as your original booking reference. Discover how you can start earning great rewards and savings simply for running your business. If you think you've made a mistake in your booking, please contact us. Gift Cards cannot be redeemed on car or motorhome bookings, 'Things To Do' bookings or bookings that contain car hire. Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, How to redeem a Qantas Flight Credit on qantas.com. Fly with us and discover the Qantas difference. Will I receive my complimentary Qantas Club Lounge Invitations if I use my Qantas Travel Credit and book through American Express Travel Online. You can use your Points to cover a partial amount or the full amount of the hotel room rate including taxes and surcharges. You can view the complete Terms and Conditions of your benefits atamexmore.com.au. Redeemable for one-way or return Qantas domestic or international flights departing Australia only. Search Qantas timetables for Qantas, QantasLink and Jetstar flights. Jetstar and Airbnb have today announced a partnership that will allow customers to book Airbnb accommodation alongside low fares flights at Jetstar.com, helping holiday-makers feel more at home. Any applicable fare difference applies when redeeming your Flight Credit. If you booked through a travel agent or third-party websites (eg. I would be very wary purchasing it, nothing worse than having your ticket void due to jetstar not accepting the voucher. Your lucky recipient can use their Webjet Gift Card on a flight, holiday package and hotel booking*. Earning points couldnt be easier. Compare and book travel insurance for your next trip. Before booking any international flights and before you travel, check current Australian Government travel advice on www.smartraveller.gov.au. The familiar smiles are waiting to welcome you onboard. SeeAirline Earning Tablefor details. * The vouchers apply to both domestic and international flights. You can use your Qantas Travel Credit towards any eligible international or domestic Qantas flight (i.e. You can book hotels on the Jetstar website using your credit voucher, but only if there is a flight in the same booking. Find information on travel requirements and more. Check yourpoints balance,transfer points,update your details,claim missing points,top-up points,manage bookingsand more. The voucher is single use and can be redeemed towards the payment for one Jetstar booking (redeemable on Fares and bundle options, taxes or towards payment of Jetstar Holiday products (such as accommodation, flight and hotels packages, activities, transfers, parking or insurance) that are booked in connection with a Jetstar flight in the same . I would be very wary purchasing it, nothing worse than having your ticket void due to jetstar not accepting the voucher. Can I use my Flight Credit for Round the world or Points Plus Pay bookings? Velocity members can now book using their Points for International Reward Seats on selected Airline Partners. By multi-use, we mean that the vouchers can be used across multiple bookings. Copyright 2001 - document.write( (new Date()).getFullYear() ); Online booking changes are available 24/7. Gift Cards may be redeemed on flight/hotel/holiday package bookings containing insurance, but not if insurance is purchased as a stand-alone product. For more information about Jetstars privacy policy, including how to access your information, refer to Jetstar.com. Can Flight Credits be used for multiple bookings? How to connect with us through Social media platforms. Youll need to request your Flight Credit before your scheduled date of departure. If your American Express Card offers an annual Qantas Travel Credit, you can use this credit to put towards any domestic or international Qantas flight (i.e. Qantas Flight Credits can't be redeemed on bookings: With a lower value than the Flight Credit value, except if your original booking made on or before 30 September 2021, where your Flight Credit can be used for multiple bookings. Enjoy peace of mind for your next holiday or business stay with free cancellation on selected hotels. Partial refunds of Points are not available. All bookings made through this platform are subject to Rocket Travel terms and conditions. All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. Only one voucher can be redeemed per booking. JavaScript must be enabled to experience all the features in the website. Cheers. If you're unable to use your Flight Credit online and you redeem your Flight Credit through your local Qantas Office, the change booking fee usually charged for assisted bookings will be waived. Log into your American Express account. Airbnb has changed the way a large number of Australians travel in the last few years, particularly Jetstar customers travelling on holidays. If you're travelling on an eligible fare class, you can use Points to upgrade into Business Class on Virgin Australia Domestic Flights. You may redeem one Travel Credit per booking. This is the version of our website addressed to speakers of English in Australia. Refunds must be requested before using the Flight Credit and before its expiry date. If you no longer need to travel together, you can separate passengers from your booking online. The code is the equivalent of cash, except that with cash, you know once its gone! At checkout,redeem your Qantas TravelCredit by selecting the Travel Credit radio button. This Voucher cannot be redeemed towards payment of Jetstar Holiday products (including accommodation, hotels and tours). *Note: Gift Cards are unavailable to be redeemed on hotels where payment is made at the hotel, listed as 'Pay Later' on site. Can I pay airline surcharges and taxes with the Qantas Travel Credit? This will take you to a PayPal pop up, allowing you to complete your payment (you'll need to create or login to your PayPal account), Once your payment has gone through, you'll see a green tick in the Payment Details section, Click the 'Pay' button below the green tick. Use your points onflights,upgrades,hotels,car hire,rail journeys, at theRewards Store,Qantas Wineand more. Partnering with Jetstar means well be able to welcome even more Australians into the Airbnb community, so they can truly belong anywhere.. You may be entitled to a refund under the Australian Consumer Law in certain circumstances. If you are a new Card Member of an American Express Card which offers a Qantas Travel Credit benefit, your Qantas Travel Credit will be available once you have received your Card and paid the annual fee and minimum payment on your first and most recent statement by the due date. If booking on jetstar.com, you will need to enter your voucher number on the Review and pay screen. Can I use my voucher on more than one booking? Travel and partner special offers available exclusively for our members. Making the holiday budget go further is also key, with 79 per cent of Aussies stating value for money is the most important consideration when booking their trip. What should I do if my voucher is in the wrong name? How can I use my Qantas Pass? Yes, you can choose to use your Qantas Travel Credit to pay for your travel booked on American Express Travel Online, which may include additional charges such as airline surcharges and taxes. View full Webjet Gift Card Terms and Conditions. Any new and existing unused travel vouchers issued due to the impact of COVID-19 by Jetstar Airways (JQ), Jetstar Asia (3K) and Jetstar Japan (GK), have become multi-use vouchers. Your Qantas Travel Credit is issued annually on the anniversary date that your account was opened. JavaScript is disabled. Customised deals, dedicated account management support, saving plans and travel policies for large companies who fly a lot. Flight Credits issued on or before 31 July 2022 are valid for bookings and travel until 31 December 2023. Upgrade my browser. Redeem Velocity Points with thousands of properties worldwide. Which fare conditions apply for bookings made with my Flight Credit? 02495. The names of voucher recipients may be changed when you redeem the voucher. Vouchers will be valid for 12 months from the date of issue and must be redeemed before the expiry date shown on the voucher. Webjet Gift Cards (physical and digital eGift Cards) have a validity of three years from the date of issue/purchase. You'll need to access it either on your desktop or mobile device. Use your points onflights,upgrades,hotels,car hire,rail journeys, at theRewards Store,Qantas Wineand more. When cancelling your booking online, you may be presented with the option to request a Flight Credit. If booking through the Jetstar Contact Centre, please tell them your voucher number. When using my Flight Credit, can I book a fare lower than my original fare? Please note: this address must be in Australia. Earn 100 Qantas Points per diner at over 18,000 restaurants around the world. Refer to your new Flight Credit confirmation email for the new reference number. With our interactive map it's easy to plan your next trip using money or Qantas Points. What can I spend my gift card on? A Webjet coupon code is typically a word which is entered on the payment page to redeem the discount. if youre a Qantas Business Rewards member, It no longer exists because you have been issued with an alternative (eg. Book 10 or more passengers travelling to the same destination. If you dont use your Flight Credit before the expiry date, the Flight Credit value will be forfeited unless the original fare conditions permitted a refund, and your refund request was submitted prior to the expiry date. Based on a one-way economy class Reward Seat, plus $31.99 in taxes, fees and carrier charges5, Based on a one-way economy class Reward Seat, plus $39.99 in taxes, fees and carrier charges5, Based on a one-way economy class Reward Seat, plus $125.60 in taxes, fees and carrier charges5. The Voucher cannot be redeemed solely towards payment of Jetstar Holiday products when a flight is not included in the same transaction. Browse our airport guides and lounge network information. The familiar smiles are waiting to welcome you onboard. Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, Fare Guide Information Economy Classic Rewards, Fare Guide Information Premium Economy Classic Rewards, Fare Guide Information Business Classic Rewards, Fare Guide Information First Classic Rewards, Your rights under the Australian Consumer Law, New Zealand Civil Aviation Act Information, Personal items, toiletries and medicinal items, Recreational and sporting petrol powered equipment, Taking medical equipment and medications onboard, Requirements Canadian Accessible Transportation, Qantas Frequent Flyer Earn Category tables, Physical Qantas Frequent Flyer card and kit distribution, Qantas Customer Care Vouchers terms and conditions. Book and manage your trip with features such as check-in, seat selection and boarding pass access. If you don't use your Flight Credit before the expiry date, the Flight Credit value will be forfeited unless the original fare conditions permitted a refund, and your refund request was submitted prior to the expiry date. All members in a booking must individually register and include their Qantas Frequent Flyer number in their booking to be eligible. Fees calculated in the examples are correct as at 19 May 2022. You may also redeem your Flight Credit by: Its not possible to use a Flight Credit to pay, or partially pay, for a new booking created outside of the above options, such as via the flight search page or the Qantas app. Need help with your Jetstar refund complaint? To redeem a Webjet Gift Card, simply enter the 12 character alphanumeric code on the payment page. Any change fees that were applicable to the original booking apply when redeeming the Flight Credit (unless they have been waived). The Jetstar policy on cancelled flights for flexibility bookings does not apply on free tickets like those of kids fares. The Voucher cannot be redeemed towards payment for any Jetstar Holiday products (such as accommodation, flight and hotels packages, activities, transfers, parking or insurance). It may not display this or other websites correctly. I requested a credit voucher when can I expect to receive it? It's a credit voucher and they said I had to ring to book. Book flights, multi-cityor round the world trips, search using our interactive mapor redeem a travel credit. If you qualify and register for multiple bonus Qantas Points offers for the same flight segment, the highest value bonus offer will be applied to each individual qualifying segment. Search and book from over 15,000 cruise itineraries. 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