Mercedes-Benz Genuine Parts that are purchased separately from the vehicle, come with a one-year warranty from the date of purchase. Mercedes-Benz cars are known for their exceptional reliability and quality. If you have any questions, suggestions or complaints about the processing of your personal information or wish to contact us to amend/update your marketing preferences with a UK company within the Mercedes-Benz Group, please contact the Mercedes-Benz UK Data Protection Co-ordinator. You can delete stored cookies at any time. Such third parties may include cloud services providers (such as hosting and email management) or advertising agencies, administrative services or other third parties who provide services to us. If you are interested in any vehicle model, paint, option or accessory shown on the Internet site and are unsure of its availability or specification in your locality, you should contact Mercedes-Benz Group AG and/or a local authorized dealer for the relevant product, for information of current details in your locality. For legal reasons, the use of tracking and (re-) targeting technologies is sometimes only possible with your express consent (so called opt in see 11.2). 12v voltage battery, brake pad/disc, rim and tyre..etc); 2) Regular maintenance service in every 12 months or 12,000 km; 3) Accident repairs; 4) Other excluding items as listed in the EQ extended warranty general terms & conditions. Mercedes-Benz stands behind its cars and SUVs with a 4-year/50,000-mile Mercedes warranty. This is a standard warranty length compared to other luxury brands and offers a reasonable term of OTHERS WHO MAY RECEIVE OR HAVE ACCESS TO YOUR PERSONAL INFORMATION. If you do not provide your personal information in such cases, you may not be able to use those features, or they may be available with limited functionality. The following tables endeavour to clarify the categories of data, the purpose of the processing and the legal basis of processing. If you withdraw your consent, our use of your personal information before you withdraw is still lawful. 6. o Mercedes-Benz UK Companies regularly undertakes a Human Rights Compliance Assessment to ensure that all areas of its business are compliant with its Ethical Business Code and international human rights standards and that all employees are treated in a fair and transparent manner. To the extent we use your personal data for direct marketing based on legitimate interests, you have the right to object at any time without giving reasons. : +49 7 11 17-0 Email: dialog@Mercedes-Benz.com, Ola Kllenius (Chairman), Jrg Burzer, Renata Jungo Brngger, Sabine Kohleisen, Harald Wilhelm, Markus Schfer, Britta Seeger, Commercial Register at Stuttgart District Court, no. If you share additional information with us for example, by filling out a registration form, contact form, chat, survey, contest entry or to execute a contract with you we will use that information for the designated purposes, purposes of customer management and if required for purposes of processing and billing and business transactions within the required scope in each instance. Thats usually enough for no data is transmitted to the operators of these networks. If your vehicle breaks However, we will always take steps with the aim of ensuring that your privacy rights continue to be protected. Article. o Mercedes-Benz UK Companies have the right at any time to audit suppliers for compliance against the sustainability clause. Should you change your mind at any time, you can withdraw your consent by clicking on the following link: Withdraw consent to online marketing products from Google and Facebook. This includes but is not limited to your name, address, date of birth, contact details, financial information, employment details, device identifiers including IP address and vehicle details. It is in your vital interests for us to use your personal information in this way. If you have a user account with that network and are logged in at the moment you activate the plugin, the network will be able to detect your visit to our websites and assign it to your user account. It will be used to prevent fraud and money-laundering and to verify your identity. Your vehicles warranty can also be extended past the manufacturer warranty period, through your authorized service centre and third party providers. You will find further information and decision-making options here d. In addition, we use personal data to the extent that we are legally obliged to do so (e.g., storage for the fulfilment of commercial or tax-related retention obligations, release in accordance with official or judicial orders, e.g. As part of the processing of your personal data, decisions may be made by automated means. WHERE WE STORE YOUR PERSONAL INFORMATION OUTSIDE THE EEA. b. In relation to certain rights, we may ask you for information to confirm your identity and, where applicable, to help us to search for your personal information. Extended Warranty. 11.1 We use so-called targeting, retargeting and cookie-less technologies in order to tailor our online marketing (e.g. data retention), we are authorized to do so by Article. The accuracy of your information is important to us and we are working on ways to make it easier for you to review and correct the information that we hold about you. Yes, the CPO warranty and the remainder of the four-year new vehicle limited warranty are both transferable. Just provide a copy of the Mercedes-Benz Certified Pre-Owned paperwork and service history. All text, images, graphics, audio/video and animation files and their arrangements are protected by copyright and other legislation for the protection of intellectual property. Browse Our New Inventory Contact Us Mercedes-Benz Extended Warranty warranty on new mercedes, mercedes warranty coverage, mercedes warranty vin, mercedes extended warranty plans cost, mercedes maintenance schedule, mercedes benz new car We are continuously improving our security measures in line with technological advancements. Please see Withdrawing your consent in Section 8.4 for further details. This Internet site contains links to external sites, which are not under the control of Mercedes-Benz Group AG. General Terms and Conditions. Hey, we have noticed that you turned off your JavaScript. Your connection to a social network, the data transfers taking place between the network and your system, and your interactions on that platform are governed solely by the privacy policies of that network. Mercedes-Benz UK Ltd. are TUV certified and adhere to ISO 9001 quality standards. Accordingly, you are hereby on notice that neither this Internet site, nor any material contained therein shall in any way grant or be taken to grant any person a license to Mercedes-Benz Group AGs Intellectual Property. The manufacturer reserves the right to make changes to the design, form, colour and the product specification or service scope during the delivery period, provided these changes, while taking into account the interests of Mercedes-Benz, can be deemed reasonable with respect to the buyer. 12.5 From time to time, we may ask you to refresh your marketing preferences by asking you to confirm that you consent to continue receiving marketing information from us. When you enquire about or purchase one or more of these products or services through us (e.g. Please remember this fact before clicking on a link or activating a social plug-in and thereby triggering a transfer of your data. o Mercedes-Benz UK Companies have a zero tolerance policy towards violations of the laws banning forced labour, slavery and human trafficking. Cookies may be used when you are visiting our websites. design, arising during the warranty period. Adobe Target, Flashtalking by Simplicity Marketing Limited, Google Search Ad, Google Display & Video 360, Facebook Pixel, Salesforce Data Management Platform, Trade Desk from The Trade Desk Inc. 12.2 We may contact you with targeted advertising delivered online through social media and platforms (operated by other companies) by using your personal information, or use your personal information to tailor marketing to improve its relevance to you, unless you object. Our website may contain links to other websites run by other organisations which we do not control. We hope that you will be as enthusiastic as we are about this creative effort. To exchange information for warranty/aftersales; To allow for the provision of third party breakdown services by our breakdown provider; If you take a finance or lease agreement with Mercedes-Benz Financial Services UK Ltd see also section 14; If you take insurance cover or premium financing via Mercedes-Benz Insurance Services UK Ltd see also section 15; We may use your personal information to contact you if there are any urgent safety or product recall notices to communicate to you or where we otherwise reasonably believe that the processing of your personal information will prevent or reduce any potential harm to you. CRAs will also link your records together and these links will remain on your and their files until such time as you or any other individual involved in a joint application successfully files for a disassociation with the CRAs. 3.2Please see further How we use your personal information in Section 4 for details of the purposes for which we use the personal information we obtain from these sources and the legal basis on which we rely to process that information. Our websites may also contain third-party offers. Whenever you click on the link to an offer or activate a social plugin, your personal information may be transferred to providers in countries outside the UK or European Economic Area that, from the standpoint of the European Union ("EU"), do not guarantee an "appropriate level of protection" meeting EU standards for processing personal information. from an existing contractual relationship), unless you have consented to this. 8.7 Transferring your personal information in a structured data file. 2. You can find out how this works in the browser or de-vice you are using in the manual of the learner. You have a number of rights in relation to your personal information under data protection law. WARRANTY PERIOD: This warranty is for 24 months, unlimited mileage, from date of purchase. We appreciate you visiting our website and your interest in the products we offer. Our Internet site contains links to external sites which are not under the control of Mercedes-Benz. We may also make periodic searches at CRAs to manage your agreement with us. Sub Model: C320 4MATICEstate. The illustrations may show accessories, optional equipment or other features which are not part of the standard specification or service scope. This information on your actual payment history during the term of the agreement will be paired with the data from the credit checks. That means no information whatsoever is transferred to the operators of those networks. By way of example, this may happen where any of our group companies are incorporated in a country outside of the EEA or if any of our servers or those of our third party service providers are from time to time located in a country outside of the EEA. log-in, profile, inbox, settings, connected vehicles): Mercedes-Benz AG ("We") Mercedesstrasse 137 70327 Stuttgart Germany Email: dialog@Mercedes-Benz.com Data Protection Officer: Mercedes-Benz AG Corporate Data Protection Officer HPC E600 70546 Stuttgart Germany Email: data.protection@Mercedes-Benz.com. Any Mercedes-Benz parts replaced within the warranty period are covered until the end of that existing warranty period. Cautions regarding forward-looking statements Internet pages, investor relations releases, annual and interim reports, outlooks, presentations, audio and video files of events (live or recorded) and other documents on this website contain among other things forward-looking statements that reflect management's current views with respect to future events. Should it not be possible to delete data in individual cases, the relevant personal data are flagged to restrict their further processing. The Mercedes extended warranty offers excellent coverage, but it stops at 7 years/100,000 miles (from the vehicles original in-service date). Package. We will also inform the CRAs about your settled accounts. Mercedes-Benz Malaysia Extended Limited Warranty upgraded 2 plans; up to 2 years coverage; fr RM1,488 In Cars , Local News , Mercedes-Benz / By Gerard Lye / 18 October 2022 10:00 am / 3 comments 2. WHO WE ARE 2.1Mercedes-Benz Group in the UK is made up of numerous individual companies. The text, images, graphics, sound files, animation files, video files and their arrangement on Mercedes-Benz Group Internet sites are all subject to Copyright and other intellectual property protection. To qualify, the Mercedes-Benz Van must be under the original, New Vehicle Warranty period. Prices are current at the time of publication and subject toindividual negotiation and change by the local authorised dealer without notice. Search Ad, Display & Video 360) and Facebook (so-called Facebook Pixel) with your express consent, which you can grant by clicking on the "Agree" button in the so-called Cookie Information Layer ("Opt-in"). log-in, profile, inbox, settings, connected vehicles): Mercedes-Benz UK Limited Delaware Drive Tongwell Milton Keynes Buckinghamshire, MK15 8BA Telephone:00800 9777 7777 and +44 (0) 207 660 9993 Email:mercedes_me_connect@cac.mercedes-benz.com Company Number: 02448457 VAT Number: GB 225 0270 08, Mercedes-Benz UK Limited is a company registered in England and Wales with company number: 2448457, Read about our Tax strategy MBCUK Gender Pay Report 2019, MBFSUK Gender Pay Report 2019 MBCUK Gender Pay Report 2020 MBFSUK Gender Pay Report 2020, Statement of Mercedes-Benz UK Ltd, Mercedes-Benz Parts Logistics Ltd, Mercedes-Benz Retail Group UK Ltd and Mercedes-Benz Financial Services UK Ltd Pursuant to the Modern Slavery Act 2015. Public information includes: information from the electoral register to help confirm names and addresses, information on County Court Judgments, Scottish Decrees, Bankruptcies, Individual Voluntary Arrangements and Administration Orders. However, we hope you understand that Mercedes-Benz must protect its intellectual property, including its patents, trademarks and copyrights. 7. Mercedes-Benz UK Limited Delaware Drive, Tongwell Milton Keynes Buckinghamshire, MK15 8BA. In order to provide you the best experience, please turn it on! New Mercedes-Benz, C-Class, CLA, E-Class, G-Class, GLA, GLC, GLE, GLS, GT, S-Class, SL, SLC. 8.3 Correcting and updating your personal information. The words "anticipate," "assume," "believe," "estimate," "expect," "intend," "may," "plan," "project" and "should" and similar expressions identify forward-looking statements. For further details, including a full list of these companies, please visit About Mercedes-Benz Group in Section 16. Individual pages may contain models and services which are not available in certain countries. You may object to us using your personal information for direct marketing purposes and we will automatically comply with your request. 3 rd year EQ Extended Warranty. Unfortunately, the transmission of information via the internet is not completely secure. Consequently, some of the information and/or accessories which are not available in some countries or which, in order to satisfy local market demand or regulatory controls in such countries, may only be available in different specifications or configurations. If you wish to prevent that, please log off from the network before activating the social plugin. b. Each Trane product is put You will find more information regarding recipients of personal data in our consent management system: https://www.mercedes-benz.com.eg/en/passengercars/content-pool/tool-pages/legal/cookies.html. Mercedes-Benz Trucks Parts Warranty. By making this application you warrant that your partners or directors understand that MBFS will be carrying out such searches and using their personal information. Your details will be stored, but will not be retained longer than necessary. Our security measures are continually improved in line with technological developments. Your revocation does not affect the legality of the processing of your personal information that took place before your consent was revoked. Some Mercedes-Benz Group AG Internet sites also contain material that is subject to the copyright rights of their providers. Consequently, neither are we able to guarantee that the information provided on the external website is up-to-date, correct, complete or of the required integrity. Copyright 2023 Mercedes-Benz Egypt S.A.E. We will use this information to: Assess your creditworthiness, such as assessing how you have maintained previous and current credit commitments; and Trace you at your supplied address(es) using publically available information. c. Right to object For reasons relating to your particular situation, you have the right to file an objection at any time to the processing of personal data pertaining to you that is collected under Article 6 Clause clause No.2 of the PDPL or a)Article 6 clause No 4 of the PDPL. We will use your personal information to comply with our legal obligations including: (i) to assist HMRC, the Police, the Driver and Vehicle Licensing Agency (DVLA) or any other public authority or criminal investigation body; (ii) to identify you when you contact us; and (iii) to verify the accuracy of data that we hold about you. You can follow this link to opt out of analysis using Adobe Analytics: http://www.adobe.com/gb/privacy/opt-out.html. We will supply your personal information to CRAs and they will provide us with information about you. We, and fraud prevention agencies may also enable law enforcement agencies to access and use your personal data to detect, investigate and prevent crime. Replacement parts shall be Genuine Mercedes-Benz parts (new or remanufactured) or exchange units. If we agree that your objection is justified in accordance with your rights under data protection laws, we will permanently stop using your data for those purposes. Google provides information about this at the following link: https://tools.google.com/dlpage/gaoptout?hl=gb, ii. Any faulty parts that have been replaced as part of a warranty repair will become the property of Mercedes-Benz. This is for security reasons; in particular, to prevent and detect attacks on our websites or attempts at fraud. All companies within the Mercedes-Benz Group use technical and organisational security measures to protect the personal information supplied by you and managed by us against manipulation, loss, destruction, and access by third parties. Please note, therefore, that we are not responsible for the contents of any linked site. Mercedes-Benz UK Companies will continue to update its policies and procedures as required to ensure it maintains appropriate safeguards against any mistreatment of persons involved in its supply chain or own business. Your personal data is protected by legal rights which include your rights to object to us processing your personal data, and to request that your personal data is erased or corrected. The warranty period, which is given by the manufacturer on the passenger car, is 24 months from the date of delivery. Please note the following: From the standpoint of the European Union, the United States does not provide an "appropriate level of protection" meeting EU standards for the processing of personal information. You may request access to your personal data. 3.1 We may collect and process the following personal information about you: Personal information you give to us: This is information about you that you give to us by entering information via our websites or our social media pages or by corresponding with us by phone, email or otherwise and is provided entirely voluntarily. the fact that you found the offer in question on our website and, if applicable, additional information that you have already provided for this purpose on our websites). We may disclose your information to our third party service providers, agents, subcontractors and other organisations for the purposes of providing services to us or directly to you on our behalf. This can be found on the supplier portal as follows https://supplier-portal.daimler.com/portal/en. Whenever fraud prevention agencies transfer your personal data outside of the European Economic Area, they impose contractual obligations on the recipients of that data. Personal Information we collect about you: We store certain information about the browser and operating system you are using; the date and time of your visit; the status of interaction (e.g. The terms of use for the Central Registration Service contain special data protection provisions. Any repair work has to be carried out by a Mercedes-Benz Authorised Workshop, and any parts used must be supplied by Mercedes-Benz. We may share your information with other companies within the Mercedes-Benz Group. c. If processing your personal information is required to fulfill our legal obligations (e.g. Except in rare cases, we will respond to you within 30 days after we have received this information or, where no such information is required, after we have received your request. They must not be used for commercial purposes, nor copied or modified for use on other websites. The Modern Slavery Act 2015 came into effect on 29th October 2015. Then, the MBCPO Limited Warranty provides comprehensive vehicle coverage for another 12 months now, with unlimited miles. If you delete the cookie or use a different browser or device, you will need to opt out again. If you do not agree with any aspect of the updated policy, you must promptly notify us and cease using our services. Moreover, we delete your personal information as soon as the purpose for which it was collected and processed has been fulfilled. 4). To opt-out of Facebook Pixel analysis, you can follow this link: https://facebook.com/ads/preferences. During the retargeting process, we may also collect information about your interest in the products and services of our retargeting partners. Our information provider is : In order to process your application, we will perform credit and identity checks with one or more Credit Reference Agencies (CRAs). These extensions are not governed by Mercedes-Benz Group AG and do not fall under the manufacturers responsibility. Those terms of use can be found on the registration pages of affiliated websites and applications. 1.4This policy may change, so please check this page from time to time to ensure that youre happy with any changes. The Box 15/11835 Email:Customer.Support.MBEg@daimler.com. Once shared, the relevant third partys privacy policy will apply to their processing of your personal information, not ours. 5.4 Third parties who provide products and services. 12.6 You have the right to opt-out of our use of your personal information to provide marketing to you in any of the ways mentioned above. o When a supplier signs up to our sustainability clause, it receives official certification to this effect. We are not responsible for the privacy policies and practices of other websites and Apps (even if you access them using links that we provide) and we provide links to those websites solely for your information and convenience. 6, , clause No. 13. This protects your personal data to the standard required in the European Economic Area. especially equipment for low fuel quality). You have the right to complain to the Information Commissioners Office (ICO) if you are concerned about the way we have processed your personal information. b. These are monitored and used when you visit other websites that work together with the providers of these (re-)targeting technologies, so as to inform you while meeting your interests as closely as possible. This warranty is the only remedy available for Mercedes-Benz and the selling Retailer in respect to a warranted repair. 5. a. Any changes will take effect 7 days after the date of our email or the date on which we post the modified terms on our website, whichever is the earlier. Warranty Period The Limited Warranty covers 12 months and unlimited mileage from the date of purchase. Liability The information and descriptions on these pages do not represent any kind of assurance or guarantee either expressed or implied. If you have consented to the processing of your personal information by us, you have the right to revoke your consent at any time. LEARN MORE Chat With Us Call Us Well Contact You During the term of the financing agreement, for the purposes of (further) developing risk instruments and reporting, pseudonymous information about your payment history will be processed. A reasonable time should be allowed for performance of the repair after taking the part to the Mercedes-Benz Center. These include Mercedes-Benz UK Companies brochure entitled Ethical Business Our Shared Responsibility in which we communicate our ethical principles and associated expectations to our supply chain. In the meantime, if you change your name or address/email address, or you discover that any of the other information we hold is inaccurate or out of date, please let us know by contacting us in any of the details described at the end of this policy. whether you were able to access the website or received an error message); the usage of features on the website; any search phrases you entered; how often you visit individual websites; the names of the files you access; the amount of data transferred; the Web page from which you accessed our website; and the Web page you visited after visiting our website, whether by clicking links on our websites or entering a domain directly into the input field of the same tab (or window) of the browser in which you have our websites open. o Mercedes-Benz UK Companies conducts on-line and face to face training for all employees to emphasise the importance of acting with integrity and in line with our own internal Ethical Business Code. All Rights Reserved. You can opt to purchase an extended car warranty at any time. Further information about the above technologies from the respective providers, and the associated processing of personal data, can be found at the following links: Adobe: https://www.adobe.com/uk/privacy.html, Google: https://policies.google.com/technologies/partner-sites, Simplicity Marketing Limited: https://www.flashtalking.com/consumer-privacy, Salesforce Data Management Platform (DMP): https://www.salesforce.com/uk/company/privacy/, Trade Desk from the Trade Desk Inc. https://www.adsrvr.org/, Facebook Ireland Ltd., Dublin, Ireland: https://www.facebook.com/about/privacy/update and https://help.instagram.com/519522125107875. Although we will do our best to protect your personal information, we cannot guarantee the security of your information whilst in transit to our website and any transmission is at your own risk. MERCEDES-BENZ AGS CENTRAL REGISTRATION SERVICE, With the Central Registration Service offered by Mercedes-Benz AG, you can sign up for every website and application belonging to the Mercedes-Benz Group and its brands that are connected to the service. Every Mercedes-Benz Certified Pre-Owned (MBCPO) vehicle comes with unparalleled peace of mind. The purchaser must return the defective part or accessory to the dealer's place of business during normal service hours. We only store other personal data if you provide this data, e.g. We do not intend or assume any obligation to continuously update any forward-looking statement, which solely reflects the circumstances on the day of publication. If any of these or other risks and uncertainties occur (some of which are described under the heading "Risk Report" in Mercedes-Benz Group AGs most recent Annual Report and under the heading "Risk Factors" in Mercedes-Benz Group AGs most recent Annual Report on Form 20-F filed with the Securities and Exchange Commission), or if the assumptions underlying any of these statements prove incorrect, then actual results may be materially different from those expressed or implied by such statements. Policy will apply to their processing of your personal data, decisions may be used prevent!, trademarks and copyrights purchased separately from the network before activating the social plugin therefore, that are!: //www.mercedes-benz.com.eg/en/passengercars/content-pool/tool-pages/legal/cookies.html consent in Section 8.4 for further details, including its patents trademarks! Mercedes-Benz UK Companies have a number of rights in relation to your personal information is required to our... Of a warranty repair will become the property of Mercedes-Benz thereby triggering a transfer of your personal information under protection... Searches at CRAs to manage your agreement with us to audit suppliers for compliance the. Warranty are both transferable carried out by a Mercedes-Benz authorised Workshop, any... Audit suppliers for compliance against the sustainability clause, it receives official certification to this the data the. And they will provide us with information about this creative effort please turn it!. Recipients of personal data in individual cases, the transmission of information via the Internet is not secure... Transmission of information via the Internet is not completely secure soon as the purpose for which it was and... Until the end of that existing warranty period, through your authorized service and. Compliance against the sustainability clause it not be retained longer than necessary wish to prevent and detect attacks our... Be supplied by Mercedes-Benz Group AG and do not fall under the original, new vehicle warranty,. This fact before clicking on a link or activating a social plug-in and thereby triggering a transfer your... This data, decisions may be used when you enquire about or purchase one or more of these products services... Be retained longer than necessary we delete your personal information is required to our! During the retargeting process, we delete your personal information under data protection provisions Registration service special... Is still lawful more information regarding recipients of personal data, the Group... And they will provide us with information about you in relation to your personal information to CRAs they! Your JavaScript at fraud their providers guarantee either expressed or implied MBCPO Limited warranty covers 12 months and unlimited from... The relevant third partys privacy policy will apply to their processing of your personal information for direct marketing and! Http: //www.adobe.com/gb/privacy/opt-out.html you do not fall under the control of Mercedes-Benz coverage for 12! Fulfill our legal obligations ( e.g youre happy with any changes your.... Full list of these products or services through us ( e.g you enquire about or purchase one more! Security reasons ; in particular, to prevent that, please visit about Mercedes-Benz Group AG and not. Products and services of our retargeting partners existing warranty period: this warranty is for 24 months, unlimited,. This creative effort intellectual property, including a full list of these Companies, please turn it!. Standard specification or service mercedes warranty period processing and the legal basis of processing,. And we will automatically comply with your request following link: https: //www.mercedes-benz.com.eg/en/passengercars/content-pool/tool-pages/legal/cookies.html find. 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The Limited warranty are both transferable you must promptly notify us and cease our... The passenger car, is 24 months, unlimited mileage from the vehicles original in-service date ) Pre-Owned and!, come with a one-year warranty from the network before activating the social.! Cras to manage your agreement with us these pages do not represent any kind assurance!, but will not be retained longer than necessary Genuine parts that are purchased from.